Street Angels Windsor.

Drop-In Center Coordinator Job Description

Street Angels- A program of Feeding Windsor Essex is a program that serves those experiencing homelessness or living in extreme poverty at risk of becoming homeless. These are individuals living rough (on the streets), individuals with temporary housing, and those who are choosing between buying groceries and paying rent for the month. 

 

Position Summary

The Leamington Homelessness Drop-In Center is run by Street Angels and provides a safe temperature controlled environment for individuals aged 16 years and older experiencing homelessness, extreme poverty, food insecurity, and social isolation as well as mental health and addictions issues. The LHDC Coordinator plays an important role at the center and is responsible for managing day to day operations, as well as coordinating and scheduling volunteers, acting as a supervisor to staff and volunteers, promoting the center publicly, and raising funds to ensure the program's longevity. Additionally, the Drop-In Center Coordinator

works within the limitations of Feeding Windsor Essex’s resources and in compliance with grants, contracts and agency policies and procedures.

 

PRIMARY DUTIES AND RESPONSIBILITIES

 

1. Orientation of participants to the drop-in center; providing support and resources to all participants.

2. Assists participants in appropriate behavior and in developing interpersonal relationships;

and resolving conflicts between participants as needed.

3. Provide crisis intervention and de-escalation to participants as needed.

4. Ensures that the drop-in center space is attractive and clean, and that supplies are stocked

and used wisely.

5. Monitor budget ensuring compliance with budgeted allocations.

6. Record data for funding and research purposes. 

7. Work collaboratively with the Director Of Programming to evaluate programming and collect participant/volunteer feedback.

8. Support workshop facilitators, volunteers, and co-op students in conducting their work in the drop-in center space.

9. Work with partners and foster meaningful collaboration with supportive services for the drop-in center, including attending and facilitating meetings with outside providers prior to drop-in center hours.

10. Speak to and train the community, including conducting presentations.

11. Provides on-site support and guidance to entry level Drop-In Center staff (volunteers)

12. Actively participate in supervision and staff training.

13. Maintain confidentiality at all times. 

14. Participates in weekly supervision meetings with the Director Of Programming.

REQUIREMENTS

Education and Experience

• Education in social work, psychology, counseling, sociology, pastoral care and other related fields preferred. We will consider lived experience and/or work experience in related fields.

• Experience in program development, developing curriculum, and facilitating groups preferred.

 

Knowledge, Skills and Abilities

•  Ability to be dependable and present

•  Ability to multi-task and deal with high numbers of clients at one time

•  Ability to have healthy boundaries working with clients and volunteers

•  Ability to respond to clients in crisis with de-escalation techniques and appropriate support

•  Ability to administer policies and procedures that ensures the safety and confidentiality of program participants

•  Ability to develop positive relationships with participants, colleagues and supervisors

•  Ability to assume a leadership role in initiating workshops and activities

•  Excellent communications skills

 

Additional Requirements

• Vulnerable sector clearance required

• Physical ability to lift up to 50lbs  

• Regular access to a vehicle and valid driver's license (for personal use only)

 

SALARY AND BENEFITS

This is a part time position (25 hours a week) at $16/hr. Staff are paid via cheque on the 1st and 15th of each month. This is a 3 month contract starting May 01, 2023 ending July 31, 2023.  You are entitled to 2 weeks or 10 business days of vacation per year prorated to 3 business days during the 3 month contract. A company laptop will be issued for work.

 

SCHEDULING

The LHDC Coordinator is required to be on site during drop in hours (5:30-10:15) 5 days a week and is expected to work outside these hours occasionally for community events or speaking engagements.

 

HOW TO APPLY

Interested applicants can send a cover letter and resume to us via email at streetangelswindsor@gmail.com. Only those selected for an interview will be contacted. 

 

Feeding Windsor Essex is an equal opportunity employer. Those with lived experience are strongly encouraged to apply.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.